Responsible Gaming
At v7v, we believe gambling should always be enjoyable, controlled and safe. Here are the tools and resources we provide to help every player in Bangladesh stay in charge.
Our Commitment to Safe Play
v7v is more than an online casino and sports betting platform โ we are a community built on trust, fair play and genuine care for our players' wellbeing. Responsible gaming sits at the heart of everything we do at v7v, from the games we offer to the account tools we build and the support we provide to players across Dhaka, Chittagong, Sylhet, Khulna and every other city in Bangladesh.
Gambling is, and must always remain, a form of entertainment. When it stops being fun, it becomes a problem โ and we take that seriously. v7v provides a comprehensive set of player-protection tools that allow you to set your own limits, take a break, or exclude yourself from the platform entirely. We also partner with independent support organisations so that any player who needs help can find it quickly and without judgement.
This page explains every responsible gaming tool available on v7v, the warning signs of problem gambling to watch out for, and how to reach our support team if you or someone you know needs assistance. We strongly encourage every player to read this page carefully before depositing, and to revisit it regularly as a reminder of the safeguards available to you.
Protection Tools at a Glance
Deposit Limits
Cap how much you deposit daily, weekly or monthly.
Session Time-Outs
Set a maximum session length and receive automatic reminders.
Cooling-Off Period
Pause your account for 24 hours up to 6 weeks at any time.
Self-Exclusion
Permanently or temporarily block access to your v7v account.
Loss Limits
Prevent losses from exceeding a set amount in any period.
24/7 Support
Our responsible gaming team is available every day via email.
Deposit Limits
One of the most effective ways to keep gambling enjoyable is to decide in advance exactly how much money you are comfortable spending. v7v lets you set binding deposit limits on your account so that you can never deposit more than your chosen amount within a given timeframe, no matter what.
24-Hour Deposit Cap
Set a maximum deposit amount for any rolling 24-hour period. Once your daily limit is reached, no further deposits will be accepted until the 24-hour window resets. You can set any amount in Bangladeshi Taka (BDT), with a minimum of เงณ100.
7-Day Deposit Cap
A weekly limit applies across any rolling seven-day period. This is particularly useful for players who tend to spread their gaming activity across the week and want a broader spending guardrail in place. Weekly limits take effect immediately when set.
30-Day Deposit Cap
A monthly cap gives you a high-level view of your gambling spend. The limit resets on a rolling 30-day basis. Increasing a monthly limit requires a mandatory 72-hour cooling period before the higher limit takes effect โ this gives you time to reconsider.
Loss Limits
In addition to deposit limits, v7v offers loss limits โ a cap on the total amount you can lose within a given period. Loss limits are calculated on net losses (total wagers minus total winnings) and provide an additional safety net on top of your deposit cap.
Daily, Weekly and Monthly Loss Limits
You can set a net loss limit for any or all of the following periods:
- Daily โ rolling 24-hour window
- Weekly โ rolling 7-day window
- Monthly โ rolling 30-day window
Session Time-Out & Reality Checks
Time can pass quickly when you are engaged in online gaming. v7v's session tools are designed to keep you aware of how long you have been playing and to give you a natural pause point to reassess whether you wish to continue.
Maximum Continuous Play Duration
Set a maximum uninterrupted session length of between 15 minutes and 8 hours. When your session limit is reached, you will be automatically logged out and must deliberately log back in to continue. Available increments: 15 min, 30 min, 1 hr, 2 hr, 4 hr, 8 hr.
Timed In-Session Reminders
Enable reality check notifications and v7v will display a summary screen at your chosen interval โ every 15, 30 or 60 minutes โ showing your session duration, total wagered in BDT and current balance. You can choose to continue or end the session at each check-in point.
Cooling-Off Periods & Self-Exclusion
Sometimes the right decision is to step away entirely. v7v offers two tiers of account suspension โ a short-term cooling-off period and a longer-term self-exclusion โ to give every player the space they need.
Short-Term Account Pause
A cooling-off period temporarily suspends your ability to deposit and wager. Your account remains visible and withdrawals of existing balances are still permitted. Available durations are shown below. The pause cannot be cancelled early once activated โ this is intentional.
Overnight break
Weekend pause
7-day reset
Extended break
Long-Term or Permanent Account Block
Self-exclusion is a more serious step that closes your account to all gambling activity for an extended period. Available self-exclusion terms at v7v include:
- 3 months
- 6 months
- 1 year
- 5 years
- Permanent (indefinite) exclusion
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of background, income or experience. Recognising the warning signs early is the most important step toward getting help. Ask yourself honestly whether any of the following apply to you.
- Spending more money on gambling than you originally planned, or more than you can comfortably afford.
- Chasing losses โ continuing to gamble in an attempt to win back money you have already lost.
- Gambling with money set aside for essential expenses such as rent, food, utility bills or school fees.
- Feeling irritable, anxious or restless when you are not gambling, or when you try to cut down.
- Hiding your gambling activity from family members or friends, or lying about how much you have wagered or lost.
- Gambling as a way to escape stress, depression, loneliness or other personal difficulties.
- Neglecting work, education, household responsibilities or personal relationships because of time spent gambling.
- Repeatedly trying to cut back or stop gambling but finding it difficult or impossible to do so.
Getting Help & Support
v7v's responsible gaming team is available seven days a week to assist players who have concerns about their gambling behaviour. All enquiries are handled with complete confidentiality and without judgement. Whether you want to set a limit, request a cooling-off period or discuss a concern, we are here to help.
Responsible Gaming Team Contact
Email address: [email protected]
Subject line: "Responsible Gaming โ [Your Request]"
Response time: within 1 hour for urgent exclusion requests; within 24 hours for all other queries
Available: 7 days a week, Bangladesh Standard Time (BST, UTC+6)
Independent Support Organisations
If you would prefer to speak with an independent organisation outside of v7v, we encourage you to reach out to a qualified mental health professional or addiction counsellor in your area. Bangladesh has a growing network of psychological support services available in Dhaka, Chittagong, Sylhet and other major cities. Your local healthcare provider can refer you to appropriate services. Remember: seeking help is a sign of strength, not weakness.
Protecting Young People
v7v has a zero-tolerance policy toward underage gambling. Every player must confirm they are 21 years of age or older at registration, and we carry out random and systematic age verification checks. If a player is found to be under 21 at any point, their account is closed immediately, any winnings are forfeited and deposited funds are returned.
If you share a device with younger family members, we strongly recommend using parental control software to block access to gambling websites. You should also avoid saving your v7v login credentials in shared browsers and always log out of your account when you have finished playing. Keeping your account password private is your responsibility.
Play Smart, Play Safe at v7v
Responsible gaming protects the fun. Explore our games with your limits in place, or read our FAQ for more guidance.